· Providing Specialized Care in NY · NJ · MA · FL · TX · CA ·


Privacy Policy &
Practice Policy/Procedures

APPOINTMENTS AND CANCELLATIONS

Appointment durations vary by service type. If you arrive late for an appointment, the remaining time of our scheduled session is available to you if you have contacted us prior to the appointment start to explain you will be late. If you have not contacted us, we may not be available after 15 minutes from the scheduled start time.

If you need to cancel an appointment, you must do so at least 24-hours in advance. If you do not cancel a scheduled appointment with at least 24-hours notice, or if you fail to attend a scheduled session, you agree to pay the full fee for that session, unless it is agreed upon that the absence was due to uncontrollable circumstances.

If we are unable to keep an appointment for any reason, we will notify you as soon as possible, and a make-up appointment will be scheduled.

Legal and Privacy Policies

All services are provided in the office, virtually on our HIPPA compliant platform, or in your home (by request) by either a:

Licensed and ASHA-certified Speech-Language Pathologist (SLP);

Licensed and AOTA-Certified Occupational Therapist (OT);

who are also a Certified Neonatal Therapist (CNT) and/or a Certified Lactation Counselor (CLC/IBCLC).

Infant Feeding Specialists, Inc., will not be held responsible for any claims or damages of any kind, for injury to any person or persons, and/or for any damages due to loss of property arising directly or indirectly out of participation in these sessions.

All client information will be kept confidential. It will be kept in a secure location away from public access.

Evaluation reports, progress notes, goals and plans will be sent to outside sources (i.e. doctor's offices, insurance providers) from a HIPPA Compliant platform, upon request.

Written approval will be obtained to share private information with other outside sources or professionals.

This is the entire agreement and no promises outside of the agreement made on or before the effective date will be binding upon the parties.

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BELOW DESCRIBES HOW HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

I. OUR PLEDGE REGARDING HEALTH INFORMATION:

We understand that health information about you and your child’s care is personal. We are committed to protecting that information. We create a record of the care and services you/your child receive from us. We need this record to provide you/your child with quality care and to comply with certain legal requirements. This notice applies to all of the records of your/your child’s care generated by this practice. This notice will tell you about the ways in which we may use and disclose health information about you/your child. We also describe your rights to the health information we keep about you/your child, and describe certain obligations we have regarding the use and disclosure of your/your child’s health information. We are required by law to:

Make sure that protected health information (“PHI”) that identifies you/your child is kept private.

Give you this notice of our legal duties and privacy practices with respect to health information.

Follow the terms of the notice that is currently in effect.

We can change the terms of this Notice, and such changes will apply to all information we have about you/your child. The new Notice will be sent to you upon being amended.

II. HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU/YOUR CHILD:

The following categories describe different ways that we use and disclose health information. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.

For Treatment Payment, or Health Care Operations: Federal privacy rules (regulations) allow health care providers who have direct treatment relationship with the patient/client to use or disclose the patient/client’s personal health information without the patient’s written authorization, to carry out the health care provider’s own treatment, payment or health care operations. We may also disclose your/your child’s protected health information for the treatment activities of any health care provider. This too can be done without your written authorization. For example, if a health care provider were to consult with another licensed health care provider about your/your child’s condition, we would be permitted to use and disclose your/your child’s personal health information, which is otherwise confidential, in order to assist the health care provider in diagnosis and treatment of your/your child’s condition.

Disclosures for treatment purposes are not limited to the minimum necessary standard. Because other health care providers need access to the full record and/or full and complete information in order to provide quality care. The word “treatment” includes, among other things, the coordination and management of health care providers with a third party, consultations between health care providers and referrals of a patient for health care from one health care provider to another.

Lawsuits and Disputes: If you are involved in a lawsuit, we may disclose health information in response to a court or administrative order. We may also disclose health information about your child in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

III. CERTAIN USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION:

Session Notes: We do keep “Session notes” and any use or disclosure of such notes requires your Authorization unless the use or disclosure is:

a. For our use in treating you/your child.

b. For our use in training or supervising associates to help them improve their clinical skills.

c. For our use in defending ourselves in legal proceedings instituted by you.

d. For use by the Secretary of Health and Human Services to investigate our compliance with HIPAA.

e. Required by law and the use or disclosure is limited to the requirements of such law.

f. Required by law for certain health oversight activities pertaining to the originator of the session notes.

g. Required by a coroner who is performing duties authorized by law.

h. Required to help avert a serious threat to the health and safety of others.

Marketing Purposes. As health care providers, we will not use or disclose your/your child’s PHI for marketing purposes.

Sale of PHI. As health care providers, we will not sell your/your child’s PHI in the regular course of our business.

IV. CERTAIN USES AND DISCLOSURES DO NOT REQUIRE YOUR AUTHORIZATION.

Subject to certain limitations in the law, we can use and disclose your/your child’s PHI without your Authorization for the following reasons:

When disclosure is required by state or federal law, and the use or disclosure complies with and is limited to the relevant requirements of such law.

For public health activities, including reporting suspected child, elder, or dependent adult abuse, or preventing or reducing a serious threat to anyone’s health or safety.

For health oversight activities, including audits and investigations.

For judicial and administrative proceedings, including responding to a court or administrative order, although our preference is to obtain an Authorization from you before doing so.

For law enforcement purposes, including reporting crimes occurring on our premises.

To coroners or medical examiners, when such individuals are performing duties authorized by law.

For research purposes, including studying and comparing the patients who received one form of care versus those who received another form of care for the same condition.

Specialized government functions, including, ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counterintelligence operations; or, helping to ensure the safety of those working within or housed in correctional institutions.

For workers’ compensation purposes. Although our preference is to obtain an Authorization from you, we may provide your/your child’s PHI in order to comply with workers’ compensation laws.

Appointment reminders and health related benefits or services. We may use and disclose your/your child’s PHI to contact you to remind you that you have an appointment with us. I may also use and disclose your/your child’s PHI to tell you about treatment alternatives, or other health care services or benefits that we offer.

V. CERTAIN USES AND DISCLOSURES REQUIRE YOU TO HAVE THE OPPORTUNITY TO OBJECT.

Disclosures to family, friends, or others. We may provide your/your child’s PHI to a family member, friend, or other person that you indicate is involved in your/your child’s care or the payment for your health care, unless you object in whole or in part. The opportunity to consent may be obtained retroactively in emergency situations.
VI. YOU HAVE THE FOLLOWING RIGHTS WITH RESPECT TO YOUR/YOUR CHILD’s PHI:

The Right to Request Limits on Uses and Disclosures of Your/Your child’s PHI. You have the right to ask us not to use or disclose certain PHI for treatment, payment, or health care operations purposes. We are not required to agree to your request, and we may say “no” if we believe it would affect your/your child’s health care.

The Right to Request Restrictions for Out-of-Pocket Expenses Paid for In Full. You have the right to request restrictions on disclosures of your/your child’s PHI to health plans for payment or health care operations purposes if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full.

The Right to Choose How we Send PHI to You. You have the right to ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address, and we will agree to all reasonable requests.

The Right to See and Get Copies of Your/Your Child’s PHI. Other than “session notes,” you have the right to get an electronic or paper copy of your/your child’s medical record and other information that we have about you/your child. We will provide you with a copy of your record, or a summary of it, if you agree to receive a summary, within 30 days of receiving your written request, and we may charge a reasonable, cost based fee for doing so.

The Right to Get a List of the Disclosures We Have Made. You have the right to request a list of instances in which we have disclosed your/your child’s PHI for purposes other than treatment, payment, or health care operations, or for which you provided us with an Authorization. We will respond to your request for an accounting of disclosures within 60 days of receiving your request. The list we will give you will include disclosures made in the last six years unless you request a shorter time. We will provide the list to you at no charge, but if you make more than one request in the same year, we will charge you a reasonable cost based fee for each additional request.

The Right to Correct or Update Your PHI. If you believe that there is a mistake in your/your child’s PHI, or that a piece of important information is missing from your/your child’s PHI, you have the right to request that we correct the existing information or add the missing information. We may say “no” to your request, but we will tell you why in writing within 60 days of receiving your request.

The Right to Get a Paper or Electronic Copy of this Notice. You have the right get a paper copy of this Notice, and you have the right to get a copy of this notice by e-mail. And, even if you have agreed to receive this Notice via e-mail, you also have the right to request a paper copy of it.

EFFECTIVE DATE OF THIS NOTICE

This notice went into effect on August 5, 2024.

Acknowledgement of Receipt of Privacy Notice

Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have certain rights regarding the use and disclosure of your/your child’s protected health information. By checking the box below, you are acknowledging that you have received a copy of HIPAA Notice of Privacy Practices.graph

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