· Providing Specialized Care in NY · NJ · MA · FL · TX · CA ·


General

Infant Feeding Specialists, Inc., is committed to protecting your privacy when you visit our website, schedule an appointment and/or participate in the interactive parts of our site. This Privacy Policy explains what type of information we collect, how we use it, and how we safeguard it. By visiting our site, you agree to be bound by the terms and conditions of this Privacy Policy. We reserve the right to change this policy from time to time.

Information We Collect

We only collect the names and email addresses for visitors to our website who choose to access our Contact Us form or schedule an appointment. We use this information to communicate with you and give you access to our services. We never share or sell subscriber information with any third party.

If you contact us to ask a question or provide feedback of any kind, we record the contact information you have provided and the content of your communication so that we can respond to you effectively.

When anyone visits our website, we automatically collect information about the visitor’s Internet preferences such as browser type, requested URLs, IP addresses, and pages visited. We use this non-personal information in the aggregate to monitor the effectiveness of our site and make improvements. No individual visitors can be identified from this information.

We do not see or collect any financial information. All financial transactions on our website are handled through a third-party provider, which have their own privacy and security policies of which you should be aware. 

SMS Messaging Service

Infant Feeding Specialists Inc., will ask your consent to communicate with you via SMS messaging. The purpose of these messages are administrative, regarding your scheduled or upcoming appointments, as well as customer help. All private health information will be communicated via our HIPPA compliant patient portal.  ****
No SMS messages will be sent for marketing or promotional opportunities. 

By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS messages. The information will be collected via the website contact form, email, or third-party HIPPA compliant scheduling patient portal..
  • Data Usage: We use your data solely for sending updates, and reminders related to our products or services.
  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  • Data Retention: We retain your information as long as you are subscribed to our SMS service.
  • You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY.

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies​ 

Contact ​Infant Feeding Specialists, Inc. at ​516-252-6406 or ​info@infantfeedingspecialists.com for HELP or to​ STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE​ to info@infantfeedingspecilaists.com or 516-252-6406. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes.
​Infant Feeding Specialists, Inc. will not sell, rent, or share the collected mobile numbers​.

Links to other Sites

Our site contains links to websites operated by other parties. Infant Feeding Specialists, Inc., does not control these websites and is not responsible for their contents or privacy practices. If you are concerned about your privacy on these websites, please read those websites’ privacy policies. Our inclusion of links does not imply any endorsement of the content on those websites or any association with their operators.

Cookies

We use “cookies” to help website viewers use our website and to improve the quality of our service. Cookies are identifiers that we transfer to website viewers' computer persistent memory to enable our systems to recognize their browsers and to provide certain features of our site. When website viewers log off our site, the cookies are deleted from their computers. We do not link any information stored in the cookies to any personally identifiable information that website viewers submit while on our site. website viewers can set their browsers to reject cookies, but doing so may disable certain features of our site.

Legal Requests for Information

We may disclose a website viewer's personal information if we believe, in good faith, that disclosure is necessary to (a) comply with the law (although not to contest the validity of any search warrant, subpoena, or other governmental request we may receive); (b) address suspected illegal activity; (c) enforce our Terms of Use, this Privacy Policy, or any other applicable guidelines or agreements posted on this site; or (d) protect our rights, reputation and property, or that of our website viewers or the public. This may include exchanging information for fraud protection and credit risk reduction.

How We Protect Your Information

We take commercially reasonable precautions to protect the security of website viewers' personal information using industry standard measures, but absolute security cannot be guaranteed. It is up to individual website viewers to protect against unauthorized access to their computer. Infant Feeding Specialists, Inc., is not liable for the transfer of any personal information resulting from corruption of storage media, power failures, riots, acts of vandalism, sabotage or any other event beyond our reasonable control.

For Patients Only

Patient information is protected health information under HIPAA and is stored in our HIPAA compliant patient portal. Patient information is also protected under New York State law.

Protected health information is governed by its own HIPAA compliant privacy terms.

Privacy Policy & Terms of Use

Website Privacy Policy

Patient Privacy Policy 

End User License Agreement

Website Terms of Use

Patient Procedures

Website Policy

BELOW DESCRIBES HOW HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

I. OUR PLEDGE REGARDING HEALTH INFORMATION:

We understand that health information about you and your child’s care is personal. We are committed to protecting that information. We create a record of the care and services you/your child receive from us. We need this record to provide you/your child with quality care and to comply with certain legal requirements. This notice applies to all of the records of your/your child’s care generated by this practice. This notice will tell you about the ways in which we may use and disclose health information about you/your child. We also describe your rights to the health information we keep about you/your child, and describe certain obligations we have regarding the use and disclosure of your/your child’s health information. We are required by law to:

Make sure that protected health information (“PHI”) that identifies you/your child is kept private.

Give you this notice of our legal duties and privacy practices with respect to health information.

Follow the terms of the notice that is currently in effect.

We can change the terms of this Notice, and such changes will apply to all information we have about you/your child. The new Notice will be sent to you upon being amended.

II. HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU/YOUR CHILD:

The following categories describe different ways that we use and disclose health information. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.

For Treatment Payment, or Health Care Operations: Federal privacy rules (regulations) allow health care providers who have direct treatment relationship with the patient/client to use or disclose the patient/client’s personal health information without the patient’s written authorization, to carry out the health care provider’s own treatment, payment or health care operations. We may also disclose your/your child’s protected health information for the treatment activities of any health care provider. This too can be done without your written authorization. For example, if a health care provider were to consult with another licensed health care provider about your/your child’s condition, we would be permitted to use and disclose your/your child’s personal health information, which is otherwise confidential, in order to assist the health care provider in diagnosis and treatment of your/your child’s condition.

Disclosures for treatment purposes are not limited to the minimum necessary standard. Because other health care providers need access to the full record and/or full and complete information in order to provide quality care. The word “treatment” includes, among other things, the coordination and management of health care providers with a third party, consultations between health care providers and referrals of a patient for health care from one health care provider to another.

Lawsuits and Disputes: If you are involved in a lawsuit, we may disclose health information in response to a court or administrative order. We may also disclose health information about your child in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

III. CERTAIN USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION:

Session Notes: We do keep “Session notes” and any use or disclosure of such notes requires your Authorization unless the use or disclosure is:

a. For our use in treating you/your child.

b. For our use in training or supervising associates to help them improve their clinical skills.

c. For our use in defending ourselves in legal proceedings instituted by you.

d. For use by the Secretary of Health and Human Services to investigate our compliance with HIPAA.

e. Required by law and the use or disclosure is limited to the requirements of such law.

f. Required by law for certain health oversight activities pertaining to the originator of the session notes.

g. Required by a coroner who is performing duties authorized by law.

h. Required to help avert a serious threat to the health and safety of others.

Marketing Purposes. As health care providers, we will not use or disclose your/your child’s PHI for marketing purposes.

Sale of PHI. As health care providers, we will not sell your/your child’s PHI in the regular course of our business.

IV. CERTAIN USES AND DISCLOSURES DO NOT REQUIRE YOUR AUTHORIZATION.

Subject to certain limitations in the law, we can use and disclose your/your child’s PHI without your Authorization for the following reasons:

When disclosure is required by state or federal law, and the use or disclosure complies with and is limited to the relevant requirements of such law.

For public health activities, including reporting suspected child, elder, or dependent adult abuse, or preventing or reducing a serious threat to anyone’s health or safety.

For health oversight activities, including audits and investigations.

For judicial and administrative proceedings, including responding to a court or administrative order, although our preference is to obtain an Authorization from you before doing so.

For law enforcement purposes, including reporting crimes occurring on our premises.

To coroners or medical examiners, when such individuals are performing duties authorized by law.

For research purposes, including studying and comparing the patients who received one form of care versus those who received another form of care for the same condition.

Specialized government functions, including, ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counterintelligence operations; or, helping to ensure the safety of those working within or housed in correctional institutions.

For workers’ compensation purposes. Although our preference is to obtain an Authorization from you, we may provide your/your child’s PHI in order to comply with workers’ compensation laws.

Appointment reminders and health related benefits or services. We may use and disclose your/your child’s PHI to contact you to remind you that you have an appointment with us. I may also use and disclose your/your child’s PHI to tell you about treatment alternatives, or other health care services or benefits that we offer.

V. CERTAIN USES AND DISCLOSURES REQUIRE YOU TO HAVE THE OPPORTUNITY TO OBJECT.

Disclosures to family, friends, or others. We may provide your/your child’s PHI to a family member, friend, or other person that you indicate is involved in your/your child’s care or the payment for your health care, unless you object in whole or in part. The opportunity to consent may be obtained retroactively in emergency situations.
VI. YOU HAVE THE FOLLOWING RIGHTS WITH RESPECT TO YOUR/YOUR CHILD’s PHI:

The Right to Request Limits on Uses and Disclosures of Your/Your child’s PHI. You have the right to ask us not to use or disclose certain PHI for treatment, payment, or health care operations purposes. We are not required to agree to your request, and we may say “no” if we believe it would affect your/your child’s health care.

The Right to Request Restrictions for Out-of-Pocket Expenses Paid for In Full. You have the right to request restrictions on disclosures of your/your child’s PHI to health plans for payment or health care operations purposes if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full.

The Right to Choose How we Send PHI to You. You have the right to ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address, and we will agree to all reasonable requests.

The Right to See and Get Copies of Your/Your Child’s PHI. Other than “session notes,” you have the right to get an electronic or paper copy of your/your child’s medical record and other information that we have about you/your child. We will provide you with a copy of your record, or a summary of it, if you agree to receive a summary, within 30 days of receiving your written request, and we may charge a reasonable, cost based fee for doing so.

The Right to Get a List of the Disclosures We Have Made. You have the right to request a list of instances in which we have disclosed your/your child’s PHI for purposes other than treatment, payment, or health care operations, or for which you provided us with an Authorization. We will respond to your request for an accounting of disclosures within 60 days of receiving your request. The list we will give you will include disclosures made in the last six years unless you request a shorter time. We will provide the list to you at no charge, but if you make more than one request in the same year, we will charge you a reasonable cost based fee for each additional request.

The Right to Correct or Update Your PHI. If you believe that there is a mistake in your/your child’s PHI, or that a piece of important information is missing from your/your child’s PHI, you have the right to request that we correct the existing information or add the missing information. We may say “no” to your request, but we will tell you why in writing within 60 days of receiving your request.

The Right to Get a Paper or Electronic Copy of this Notice. You have the right get a paper copy of this Notice, and you have the right to get a copy of this notice by e-mail. And, even if you have agreed to receive this Notice via e-mail, you also have the right to request a paper copy of it.

EFFECTIVE DATE OF THIS NOTICE

This notice went into effect on August 5, 2024.

Acknowledgement of Receipt of Privacy Notice

Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have certain rights regarding the use and disclosure of your/your child’s protected health information. By checking the box below, you are acknowledging that you have received a copy of HIPAA Notice of Privacy Practices.graph

Patient Privacy Practices

Privacy Policy & Terms of Use

Website Privacy Policy

Patient Privacy Policy 

End User License Agreement

Website Terms of Use

Patient Procedures

1. Terms

By accessing any courses (“Courses”) or materials (“Materials”) (Collectively, Courses and Materials are defined as “Content”) offered on this website (“Website”), you are agreeing to be bound by the terms of this License Agreement (“License”) as well as all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The Content contained on this website was authored and is owned by Infant Feeding Specialists, Inc. (“Owner”) and is protected by applicable copyright and trademark law.

The Content and Website are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis or treatment. You should consult your doctor or physician, or other qualified health provider if you have questions about a medical condition. If you think you have a medical emergency, call your doctor or 911 immediately. Reliance on any information provided in the Content or Website is at your own risk. 

2. Disclaimer

The information provided in the Content is a) accurate and true to the best of the owner’s knowledge, but there may be omissions, errors, or mistakes; b) intended for informational purposes only and shouldn’t be seen as medical, nutritional, or mental health advice, diagnosis or treatment; and c) contains the owner’s opinions and doesn’t reflect the opinions of any organization with which the owner is affiliated. The Content should never be used as a substitute for direct medical advice from your doctor or other qualified clinician. Please consult with a professional before taking any sort of action, and if you rely on any information provided in the Content, please note that this is at your own risk. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read in the Content. 

The Content is provided 'as is'. The Owner makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the Owner does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the Content or on any sites linked therein.

3. Liability

In no event will the Owner be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or relating to the Content, whether based on warranty, contract, tort, or any other legal theory. In no event shall the Owner be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of your use or inability to use the Content, even if the Owner has been notified orally or in writing of the possibility of such damage.

4. Revisions

The Owner may make changes to the Content at any time without notice. The Owner does not, however, make any commitment to update the Content.

5. Links

The Owner has not reviewed all of the sites linked to its Content and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the Owner of the site. Use of any such linked website is at the user's own risk.

6. Site Terms of Use Modifications

The Owner may revise the terms of this License at any time without notice. By using the Content you are agreeing to be bound by the then current version of this License.

7. Governing Law

Any claim relating to the Content or this License shall be governed by the laws of the Commonwealth of New York without regard to its conflict of law provisions.

8. Refunds

We do not offer refunds, but we want you to be satisfied with your experience. If you are unsatisfied for any reason, please contact us at info@infantfeedingspecialists.com within 30 days of your purchase and we can discuss the situation. 
 
9. Digital Millennium Copyright Act Compliance

If you believe that any Content infringes on your copyright or the copyright of another party, please send written notice promptly, describing the infringement, to info@infantfeedingspecialists.com.

10. Severability

If any part of this License is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

End User License Agreement

Privacy Policy & Terms of Use

Website Privacy Policy

Patient Privacy Policy 

End User License Agreement

Website Terms of Use

Patient Procedures

General

By accessing this website, you agree to comply with these Terms of Use. You are responsible for reviewing these Terms regularly to be aware of any modifications, and your continued use of the site indicates your acceptance of the modifications. These Terms of Use should be read in conjunction with our Website Privacy Policy.

If at any point in time you schedule patient care, you will be directed to our Patient Portal and our patient-practitioner relationship will be governed by the terms provided to you in that process. Patient information is protected health information under HIPAA and is stored in our HIPAA compliant patient portal. Patient information is also protected under New York State law.

Protected health information is governed by its own HIPAA compliant privacy terms. 

Appropriate Use of Site

The content of this website is protected by U.S. copyright laws and may be used solely for your own personal, non-commercial purposes. In using any content of this site, you may not remove or alter any trademark, copyright, or other proprietary notice, and you may not copy, modify, or distribute any contents without the written permission of Infant Feeding Specialists, Inc..

You may not use this site for any illegal or unauthorized purpose, and you agree to comply with all U.S. laws and regulations controlling the export of data from the United States. Further, you may not use any automated device or means to access, retrieve, scrape, or index any contents of this site or attempt to gain unauthorized access to the site or networks connected to the site through hacking, password mining or any other means. You may not use this site to transmit any viruses, worms, Trojan horses or other destructive items, or to violate the security of any computer network or security encryption codes or remove, circumvent, disable or otherwise interfere with any security-related features of this site. 

Privacy Policy

Please refer to our Website Privacy Policy for information on how we protect your privacy, and how we may collect, use, and disclose personally identifiable information. Protected health information is governed by its own HIPAA compliant privacy terms. 

Links To or From Other Sites

Links to other sites are provided for reference. We do not control those websites and are not responsible for their contents or their privacy or other practices. Our inclusion of the links does not imply any endorsement of the material on those websites or their practices or any association with their operators.

Digital Millennium Copyright Act Compliance

If you believe that any content posted on this site infringes on your copyright or the copyright of another party, please send written notice promptly, describing the infringement, to info@infantfeedingspecialists.com. 

Disclaimer

Infant Feeding Specialists, Inc. makes no representations or warranties with respect to this site or its contents, which is provided on an “as is” and “as available” basis. We disclaim all warranties with respect to the website, programs, and services, express or implied, including without limitation, implied warranties of merchantability or fitness for a particular purpose or representations or warranties that the site, program, or services will be uninterrupted, error-free, or complete, or that the site or server that makes it available are free from viruses or other harmful components.

Liability and Indemnification

Under no circumstances will Infant Feeding Specialists, Inc. be liable for any loss or damage caused by your use of this site or reliance on information obtained through this site. In no event will Infant Feeding Specialists, Inc. be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or relating to this site or these Terms of Use, whether based on warranty, contract, tort, or any other legal theory. By using this site you agree to indemnify, hold harmless and defend Infant Feeding Specialists, Inc. from any claims, losses, liabilities and expenses, including but not limited to, attorneys’ fees, arising from your use of this site or information provided by this site or any violation of these terms.

Site Controlled and Operated in the U.S.

This site is controlled and operated by Infant Feeding Specialists, Inc. in the United States. We make no representation that content on this site is appropriate or available for use in other locations. Those who choose to access this site from other locations are responsible for compliance with their local laws.

Governing Law

These Terms of Use are governed by and interpreted in accordance with the laws of the Commonwealth of New York, USA, notwithstanding any principles of conflicts of law.

Severability 

If any part of these Terms of Use is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

Website Terms of Use

Privacy Policy & Terms of Use

Website Privacy Policy

Patient Privacy Policy 

End User License Agreement

Website Terms of Use

Patient Procedures

Patient Procedures

At the time of scheduling you will be asked to acknowledge the following information:

Fee Schedules: 

  • Infant Feeding Evaluations (up to 90 minutes) = $250
  • Follow-up Appointments (up to 60 minutes) = $150
  • 30-minute Developmental Advice Sessions (up to 30 mins) = $80
  • Infant Massage with Parent Training Sessions (up to 60 minutes) = $150
  • For In-Home Appointments Only:
  • Flat fee of $50-100 for homes within the provider's travel radius (Varies by Provider)
  • Flat fee + an additional $30 for every 15-minutes outside of the provider's specific travel radius. Fees for parking and tolls will be calculated afterwards. 

Payments for Services:
  • All payments will be collected by charging your credit card through Stripe via Healthie for all services, at the time of scheduling, or immediately after your appointment. These charges will appear on your bank/credit card statement as INFANTFEEDINGSPECIALST. 

  • Any failed payment transactions will be communicated to you immediately for resolution. A grace period of 7 days will be granted before late fees are added to your account.

APPOINTMENTS AND CANCELLATIONS

Appointment durations vary by service type. If you arrive late for an appointment, the remaining time of our scheduled session is available to you if you have contacted us prior to the appointment start to explain you will be late.  If you have not contacted us, we may not be available after 15 minutes from the scheduled start time.

If you need to cancel an appointment, you must do so at least 24-hours in advance.  If you do not cancel a scheduled appointment with at least 24-hours notice, or if you fail to attend a scheduled session, you agree to pay the full fee for that session, unless it is agreed upon that the absence was due to uncontrollable circumstances.

If we are unable to keep an appointment for any reason, we will notify you as soon as possible, and a make-up appointment will be scheduled.

RELEASE OF EVALUATION REPORTS AND SESSION NOTES

Evaluation reports, progress notes, goals and plans will be sent to outside sources (i.e. doctor's offices, insurance providers) from a HIPPA Compliant platform, upon request.

Written approval will be obtained to share private information with other outside sources or professionals. All client information will be kept confidential. It will be kept in a secure location away from public access.




Privacy Policy & Terms of Use

Website Privacy Policy

Patient Privacy Policy 

End User License Agreement

Website Terms of Use

Patient Procedures